FREQUENTLY ASKED QUESTIONS
Boston FAQ
Do I have to purchase tickets in advance?
Yes, tickets must be purchased in advance. Tours often sell out so we suggest purchasing your tickets early to guarantee your desired tour day. You can buy your tickets either online or by phone with a Visa, MasterCard or American Express.
Are discounts available?
There is a student price. Discounts are also occasionally announced on the company’s social media.
Is museum admission included in the ticket price?
Yes, your ticket includes the museum admission.
Who is our guide?
Our tours are designed by Professor Andrew Lear and led by Professor Lear and his team of assistants, all PhDs in Art History or advanced candidates for the PhD in Art History in leading departments.
Do you sell tour gift certificates?
Yes, gift certificates are available and make a perfect gift for holidays, birthdays or any other occasion! If you are interested in a gift certificate, please buy here.
Are tours available in languages other than English?
Private tours can be arranged in French, German, or Italian.
Do you offer private or group tours?
Yes, private group tours are available. Group tour hours and fees vary from our regular schedule. Please click on the “Contact” link to schedule a private tour for your group.
Is this tour age appropriate for younger guests?
This tour is not appropriate for pre-teens.
Does the museum allow photography?
Yes! You are welcome to take photos during the tour, for non-commercial purposes. The MFA prohibits flash photography and video cameras, however.
Can I bring a bag/backpack or store my luggage?
The MFA allows you to check backpacks and luggage in its coatrooms. But we recommend traveling light to avoid waiting on lines at coat-check!
Is parking available?
Yes, there are both a parking garage and a parking lot on Museum Rd. Keep in mind that daily parking rates do apply.
How much walking or standing will there be? Are there stairs?
We will be on our feet for the majority of the two-hour tour. Guests will have the opportunity to sit down at a few points on the tour, but we generally use the stairs.
Is the MFA wheelchair accessible?
Yes, the MFA is wheelchair accessible. Personal wheelchairs, scooters, and walkers are allowed, and the museum provides free wheelchairs on a first-come first-serve basis at both entrances. This tour can accommodate wheelchair users
Is there a gift shop?
Yes, the MFA has a gift shop. While we will not have time to visit it during the tour, we absolutely encourage you to visit it afterwards. Your guide will be happy to direct you to it after the tour.
Are refreshments available for purchase?
There are cafes, bars, and a cafeteria in the museum; we will not have time to visit them during the tour, but guests can visit them before or after the tour. Bringing food and drinks from outside into the museum is strictly prohibited, except for water in plastic bottles.
What should I wear?
We recommend that you dress comfortably and wear shoes for walking as you will be on your feet for the majority of the tour.
What about bad weather?
These tours take place entirely within the MFA, so tours will take place rain or shine.
Are pets allowed on the tour?
No, pets are not permitted, except for certified service dogs.