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FAQ | NYC

DO I HAVE TO PURCHASE TICKETS IN ADVANCE?

Yes, tickets must be purchased in advance. Tours often sell out so we suggest purchasing your tickets early to guarantee your desired tour day. You can buy your tickets either online or by phone with a Visa, MasterCard or American Express.

 

Yes, there are discounts for students, seniors, and Metropolitan Museum members, as well as occasional discounts available to everyone.

 

Yes, your ticket includes the museum admission.

 

Our tours are designed by Professor Andrew Lear and led by Professor Lear and his team of assistants, all PhDs in Art History or advanced candidates for the PhD in Art History in leading departments.

 

Yes, gift certificates are available and make a perfect gift for holidays, birthdays or any other occasion! If you are interested in a gift certificate, please click here.

 

Private tours can be arranged in French, German, or Italian.

 

Yes, private group tours are available. Group tour hours and fees vary from our regular schedule. Please contact Shady Ladies Tours by phone (646 201 4848) or email (shadyladiestours@gmail.com) to inquire about rates.

 

The Shady Ladies Tour and Hidden Secrets Tour are not appropriate for pre-teens.

 

Yes! You are welcome to take photos during the tour, for non-commercial purposes. The Met prohibits flash photography and video cameras, however.

 

The Met has very strict policies regarding bags and luggage. Backpacks, packages, and large umbrellas must be checked at the coat-check facility. Oversized backpacks and luggage (including carry-on bags) cannot be brought inside the museum or checked at coat-check, so be sure to leave these at home! We recommend traveling light to avoid waiting on lines at coat-check!

 

Yes, there is a parking garage within the Met as well as a number of garages in the area. Keep in mind that daily parking rates do apply, and you should leave yourself extra time to arrive at the meeting location punctually after parking.

 

We will be on our feet for the majority of the 2-hour tour. Guests will have the opportunity to sit down at a few points on the tour. 

 

Yes, the Met is wheelchair accessible. This tour can accommodate wheelchair users.

 

Yes, the Met has gift shops. While we will not have time to visit them during the tour, we absolutely encourage you to visit them afterwards. Your guide will be happy to direct you to one of the gift shops after the tour.

 

There are cafes, bars, and a cafeteria in the museum; we will not have time to visit them during the tour, but guests can visit them before or after the tour. Bringing food and drinks from outside into the museum is strictly prohibited, except for water in plastic bottles.

 

We recommend that you dress comfortably and wear shoes for walking as you will be on your feet for the majority of the tour.

 

These tours take place entirely within the Metropolitan Museum, so tours will take place rain or shine.

 

No, pets are not permitted, except for certified service dogs.

 

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